Privacy Policy

Introduction

Welcome to https://book-a-boat-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://book-a-boat-dubai.terratrek.net
Mobile applications developed by us
Online services provided through our platform
Products and services offered by book a boat dubai (‘the Company’ or ‘we’)

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we interact with users and process personal data:

User Accounts: When you create an account on our platform, we collect your account information, including your name, email address, and password.
Payment Details: We securely process payment information, such as credit card details, for transactions made through our services.
Financial Records: In some cases, we may collect financial data related to your bookings or purchases.
Purchase History: Your past and current orders, including booking preferences and items purchased, are recorded.
Device Identifiers: We may access unique identifiers from your mobile device, such as IP addresses and mobile advertising IDs.
Location Data: With your consent, we can track your location to provide personalized services.
Feedback and Reviews: When you share feedback or reviews, we collect this information to improve our services.
Social Media Interactions: If you choose to connect our services with your social media accounts, we’ll access the data made available by those platforms.
Product Interaction: We track your interactions with our products, including views and purchases, to enhance user experience.

Personal Data Collection

We gather various types of personal information to deliver and improve our services:

Account Information: Name, username, contact details, and profile settings.
Payment Information: Credit card numbers, billing addresses, and payment history.
Financial Details: Bank account information for direct payments (if applicable).
Purchase Data: Items booked, order history, and delivery preferences.
Mobile Device IDs: Unique identifiers to personalize content and ads.
Location Data: GPS coordinates to provide location-based services.
Feedback and Comments: Text or multimedia content you share with us.
Social Media Profiles: User data from social media platforms when you log in via those accounts.
Product Details: Information about products viewed, purchased, or added to a cart.

This data is collected through various methods: user input forms, account settings, payment gateways, analytics tools, cookies, and third-party services.

Cookies

We use cookies, a common technology, to enhance your browsing experience and gather analytics:

Strictly Necessary Cookies: Essential for navigating our site and using its core features.
Preference Cookies: Remember user preferences for improved functionality.
Analytics Cookies: Track website usage statistics to optimize our services.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie settings.

Retention and Deletion

We retain personal data as necessary for the following purposes:

Fulfilling your orders or service requests.
Providing personalized content and recommendations.
Complying with legal obligations and tax/accounting requirements.
Conducting market research and analytics.
Establishing, exercising, or defending legal rights.

Once the data is no longer required for these purposes, we securely delete or anonymize it to ensure your privacy.

Security Measures

We prioritize the protection of your personal data:

Implement industry-standard security practices to safeguard information transmission and storage.
Utilize encryption for sensitive data, such as payment details.
Regularly review and update our security protocols to adapt to emerging threats.
Conduct staff training on data privacy and security best practices.

Your Rights (Geography Dependent)

Depending on your location, you have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask us to correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data while we verify or dispute its accuracy.
Portability: Receive your personal data in a structured, commonly used format.
Object: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

Email: [email protected]
Address: [Provide Company Address]

We appreciate your trust in us. Your privacy is our priority, and we are committed to maintaining a transparent and secure environment for all users.